© 2017 CW Crates & Pallets
6326 E Sharp Avenue
Spokane Valley, WA 99212
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CW Crates & Pallets 

Founded in 1959, CW Crates & Pallets

is a family-owned business built on 

best-in-class customer service and 

superior products.

We are designers, builders, dedicated service

reps and transport coordinators who bring smart solutions to customers' problems daily.



To operate the leading specialty wooden crate, packaging, and shipping company in the Inland Northwest. 

Founded in 1959, CW Crates & Pallets has maintained its standing as a company built on customer service and a superior product. President and owner, Frank Duffy, has taken this standing to a higher level by streamlining the process of accepting an order to invoicing, investing in highly-trained staff, automating equipment, and taking steps to offer customers the optimal solution for a fair price.


Recently, Frank rebranded the business to better reflect CW’s custom crating and pallet services. As part of the rebrand, the name was changed from CW Products (CWP) to CW Crates & Pallets. This rebrand is the first step in an expansion that will include reaching an online market with a selection of pre-made, standard size pallets and crates. CW’s continued growth will also encompass a deeper reach into the local market with product and industry education and consultations that put customers’ best interest above getting the sale.

IPPC Compliant
ISPM 15 Certified
We're motivated problem-solvers who think inside and  outside the box.

Why Choose Us?

We're a leading purveyor
of custom wood packaging.

Meet The Team

Jason McPhedran

Specialist & Deliveries

Jason is key in coordinating deliveries with his impeccable attention to detail. He is meticulous in his approach to special projects and prides himself on the upkeep of the trucks. He also specializes in onsite crating work including shrink wrapping, vacuum sealing, and packing.   Jason is married with three kids and loves coaching his kids sports teams, hunting and fishing.

Jon Boyer


Jon has a lifetime of mechanical experience, and as a result, has stepped up to tackle issues with equipment as they arise. In his primary role at CW, he specializes in building crates where he excels as an independent and efficient worker. John’s interests outside of work are aligned with his talents at work—as a child he'd take things apart just to put them back together again. 

Wendy Hatch

Office Manager / Comptroller

Wendy manages office operations and is in charge of the books. She brings over 30 years of full charge bookkeeping experience and she's savvy with business operations having owned her own ceramic and craft studio for over three years.

Her breadth of knowledge has been invaluable, and her nurturing personality has encouraged the staff through challenging times. In her free time, she enjoys the beach - lakeside, riverside, and oceanside.

Tyler Groom

Operations Coordinator

Tyler recently joined us from a five year marathon at a leading machine shop where he had mastered several hands on roles from the shop to front office.  He has been a great addition with his sharp intellect, client focus and keen understanding of clients needs.  He handles most incoming calls, assesses clients needs, quotes services/products, processes orders and coordinates the flow of orders and deliveries.

Tyler is a WSU Alumni with a degree in Kinesiology.  He has coached soccer at Lewis & Clark for the past four years.  Staying active snow boarding, working out and enjoying summers at Deer Lake keeps him grounded.

Heidi Duffy
Frank Duffy
Vice President and Owner
President and Owner

 80 percent of Spokane’s top manufacturers who ship goods around the world trust CW’s 60 years of experience.